Article Category: Troubleshooting

If you find that your add-on fields are not saving correctly, it’s possible that you have too many fields for...

If your add-on fields are not showing as expected on the product page, please check the following: You have entered...

If your add-on fields are not getting added to the cart or you find that required fields can be left...

If you are not seeing metadata for your fields in the order screen, this might be because you are using...

If you have a large number of calculations or conditions, you might find that page performance is affected. If you...

If you upgrade your licence but find that not all the Pro features are available, first ensure that you have...

If you’ve enabled tooltips but all you’re seeing is an empty box with no text, it’s possible there’s a conflict...

If you have a product with an upload field and you receive an order and/or an order email without the...

If you get a console error telling you that the ‘arrow-right.svg’ resource is being served over HTTP instead of HTTPS,...

If you find that uploaded images are displaying broken thumbnails, you might find that it is related to your WordPress...